Customer Support

SwissTourCompany Customer Support

Need help with a Switzerland or Europe tour, private vehicle booking, airport transfer, hotel arrangement, attraction ticket, or an existing enquiry? The SwissTourCompany support team can help you before booking, after confirmation, and during your travel planning process.

Contact SwissTourCompany Support

Support Channel Details Best For
WhatsApp +91 95554 12412 Fast booking and travel assistance
India Phone +91 95554 12412 General support and booking enquiries
UK Phone +44 7540 006236 UK and international enquiries
Email info@swisstourcompany.com Documents, detailed requests and written communication

Before Contacting Us

To help us respond efficiently, please share your full name, travel date, number of travellers, destination or tour name, and your booking or enquiry reference if available. If your question concerns a transfer, also share the pickup point, drop-off point, flight or train details, and luggage requirements.

What We Can Help With

  • Private Switzerland and Europe tour enquiries
  • Mercedes V-Class, Sprinter, coach and chauffeur bookings
  • Airport and intercity transfers
  • Tour itinerary changes and customisation requests
  • Hotel, attraction and rail-related booking coordination where booked through us
  • Payment and booking-status questions
  • Voucher and confirmation assistance
  • B2B travel-agent and DMC support

Existing Booking Support

If you already have a confirmed booking, please include your booking reference in your message. Changes, cancellations, refunds and amendments remain subject to the conditions of the specific service provider and the terms accepted at the time of booking.

Travel-Day Assistance

For an urgent issue affecting a same-day service booked through SwissTourCompany, use WhatsApp and clearly write URGENT – TRAVEL TODAY at the beginning of your message, followed by your booking reference and current location. Availability and response time can vary depending on the nature of the service and time zone.

B2B Travel Agent Support

Travel agents, tour operators, corporate travel planners and group organisers may contact us for private Switzerland transport, day tours, multi-day itineraries and destination-management support.

Contact B2B Support on WhatsApp

Important Support Note

SwissTourCompany can assist with services booked or quoted through us. Airline, railway, hotel, attraction, immigration, visa, weather and third-party operational decisions may be controlled by the relevant provider or authority. We will assist with coordination where reasonably possible, but we cannot override third-party rules or decisions.

Contact Us

For customer support, WhatsApp +91 95554 12412 or email info@swisstourcompany.com.